The National Veterans Intermediary (NVI) community survey* is completed by communities committing to collaborate with NVI. The survey results contribute to a growing body of knowledge about collaboratives serving Veterans across the country. Since collaboratives have the potential to accelerate impact for Veterans – both locally and nationally – NVI wants to support all work with the insights and capabilities gained by this growing network of collaboratives. As this network grows, NVI will update the data. These communities’ information is a vital contribution to building knowledge about the Veterans landscape and expanding the networks of support for our military and Veterans, their families, their caregivers and their survivors.

*The community survey is ongoing with the intention of developing a baseline of communities’ collaborative work. It is a qualitative survey consisting of thirty-one text-based questions. These results are from surveys collected from July to December 2017.


Demographics

These survey results represent thirty-three communities across the country that completed the survey as of 31 December 2017.  This section describes the demographics of those community collaboratives.

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Strategic Planning

The component of strategic planning is important in ensuring your collaborative is clear about what you and your organization is trying to achieve. Phases of strategic planning may include a search for understanding towards your community and resources, framing and drafting of a common agenda, and supporting implementation of the plan.

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Governance & Infrastructure

This includes convening community stakeholders, identification of Veteran partners and collectives, and the necessity to create a backbone organization that manages workgroups and processes. Who will lead the effort and how will decisions be made? How will responsibilities be shared and how will multiple perspectives be recognized?

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Community Involvement

Throughout the collaborative journey, you want to engage your community. You need to ask yourself at every step of the way: Who have you involved in your work and who else needs to be involved? Are diverse perspectives of the Veteran community being represented?

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Evaluation & Improvement

It is also important to give some thought to measuring progress. How will you know what is changing? How will you track and share your “lessons learned”? How will you know when your goals have been met? How will you know if you have improved access and decreased variability in outcomes for those you serve?

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Service Delivery

As a member of a collaborative or a group of organizations working together, there usually exist services that are provided for our population and subsequent impact. As part of this process, we must collectively ask how are we forming ideas, delivering services, creating delivery models, and finally, how are we implementing service delivery for Veterans.

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Funding

Collaboration for impact usually requires funding and presents unique challenges based on the audience, collaborative, and type of impact that equates to success. Funding often includes the search for funders, identifying a “community chest” per-se, finalizing common agendas, and finally, the need to report both progress and lessons learned.

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Technology

Technology and data/knowledge management is also a needed part of collaboration for impact giving organizations the ability to communicate using a common language with common sets of data concerning Veterans. This technology component may include the identification of functionalities, preparing architectural solutions, identifying requirements and technology partners, and finally, the need to build and manage the technology tail.

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