Better data means better decisions.

The National Veterans Intermediary (NVI) community survey is completed voluntarily by “collaboratives” -- cross-sector, community-based groups of varying types and configurations -- that commit to collaborate and learn with each other and NVI as we build the country’s capacity to address the needs and support the successful reintegration of our veterans. The results of this first-ever survey contribute uniquely to the nation’s growing body of knowledge about how American communities serve veterans, and in particular how stakeholders from the nonprofit, philanthropic, social service, public and governmental, business, faith, education, and other sectors can collaborate most effectively for impact.

NVI was established to anchor and impart collective purpose, strategy, and success to the very fast-growing but often hard-to-navigate veterans services landscape. By collaborating and partnering with and upholding the success of national partners that help NVI help local communities, NVI models and lives by the values of the “collective impact” methodology we champion and support at the community level. Two core principles guide both our work, and our presentation of data:

  • Collaborating for impact is not just cool -- it’s also smart. Collaborative efforts have been documented the world over to spur magnificent impact in creating social change that improves human lives and strengthens communities. On a challenging American landscape proliferated by over 45,000 new veteran-facing nonprofit organizations since 9/11 alone, collaboratives have the potential to accelerate impact for veterans by identifying and fostering the conditions for efficacy and best practices, and by creating opportunities for players across all sectors to sit at the table as stakeholders and leaders in veteran wellness. Collaboratives also have the game-changing capacity of procuring and reporting on cross-sector data that can inform both local and national efficacy in service to veterans.
  • Communities are where change takes root; what is learned at the local level can inform system and policy change at the national level. After service, America’s military men and women return to communities and families, not to federal agencies. Setting and upholding standards for, engaging stakeholders in, sharing quality information about, and sustaining interest in community-based collaboration in service to our veterans, are critical components of a 21st century approach to honoring the social contract we’ve made with those who serve in uniform. NVI is committed to serve in this leadership capacity, to be the convener of a new American social movement by serving as a network-of-networks, facilitating the excellence of, documenting the learnings from, and packaging as initiatives for impact the insights and capabilities gained by this growing network of collaboratives. 

The charts below illustrate some of the earliest responses to our community survey, culled from the answers to 31 text-based questions posed to 33 NVI partner communities between July 2017 and December 2017. Where the “N” value is greater than 33, communities provided multiple or multi-part responses to questions.

As NVI’s network grows, we will expand administration of the survey and update the data. Sharing and leveraging the information gleaned from our local and national partners is a vital contribution to building knowledge about the veteran-serving landscape and expanding the networks of support for our military and veterans, their families, their caregivers and their survivors. 

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Here's What We Learned

Top Needs of Veterans

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    Career Services & Education

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    Housing & Homelessness

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    Financial Counseling & Assistance

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    Mental Health

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    Healthcare

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    Legal

How NVI Partner Communities Are Geographically Defined

N=33

Veteran Population Distribution in NVI Partner Communities

N=33

Number of Organizations that Comprise NVI’s Local Community Collaboratives

N=33

Number of Veterans Identified and Served by NVI Local Community Collaboratives

N=33

Technology Platforms Used by NVI Local Community Collaboratives

N=36

Information NVI Collaboratives Want to Learn or Share

N=76